Modern Guests Don’t Want Packages
Today’s guests want to design their own experience.
Room upgrades, late checkout, spa, experiences, transfers…
When offered at the right moment, they:
- Enhance the guest experience
- Create additional revenue
This is where icibotUpsell comes in.
🎯 With icibotUpsell
✨ Right Offer at the Right Time
During booking, pre-arrival or check-in, guests see the most relevant offers.
📈 Increased Ancillary Revenue
Average spend per guest increases as existing demand becomes visible.
🧩 Segmented Upsell
Different offers for:
- Business travelers
- Honeymooners
- Families
- Long stays
⚡ Operational Efficiency
Teams are prepared in advance, reducing chaos and saving time.
🎯 Personalized Experience
Guests feel their stay was designed for them.
✨ Results
- ✔️ Higher revenue
- ✔️ Happier guests
- ✔️ Predictable operations
- ✔️ Modern brand perception
icibotUpsell transforms upselling into an experience-enhancing touchpoint.
✉️ icibot@b1.com.tr