Revolutionize Your Hotel Experience
with icibot
Experience the future of hospitality with our innovative solutions that
streamline operations, enhance guest satisfaction, and boost your revenue.
Fast and Effortless Order Management on the Go!
Receive orders from anywhere – be it SPA, à la carte, room service, tours, or golf. Ordering services through your mobile app is incredibly simple!
Target your guests effectively by offering a comprehensive range of services, and elevate your revenue per guest.
Enhance Guest Journeys
Inspire Guest Loyalty
Maximize Comfort Levels
Amplify Satisfaction Rates
Elevate Your Stay with icibotUpsell! Unleash the Potential Now!
Give your guests the power to create their ideal experience by presenting offers for upgraded rooms, products, and services before and during check-in. With targeted upselling, icibot enhances the guest experience while generating incremental revenue for your hotel.
Enhance Your Reputation, Avoid Negative Remarks!
Strive for organizational excellence by identifying and addressing dissatisfied guests. Cultivate positive feedback from delighted guests to elevate the standing of your hotel.
Promote a positive image by steering clear of derogatory remarks and focusing on constructive interactions. Upholding a professional and respectful tone helps maintain a favorable reputation for your organization.
Personalized Concierge Services
Provide guests with a personalized concierge at their fingertips. From booking spa appointments to reserving a table at your restaurant, our app caters to all their needs, making recommendations based on their preferences and previous choices.
On-Demand Room Service
Our intuitive app allows for real-time menu browsing, order customization, and scheduling delivery, ensuring every meal is just a click away.
Be Always With Your Guest
icibot allows you to continuously engage with your guests, offering them the convenience of accessing all hotel information and services through their phones.
Custom Mobile App
Elevate your hotel's digital presence and offer guests a seamless experience with custom mobile apps. Tailor every touchpoint, from check-in to room service, with your unique brand identity.
Innovative Hospitality Artistry
Leveraging technology to perfect the finer points, we curate unforgettable moments for our guests. Join us as we set new standards in service quality and accessibility across the hospitality industry.
Access from anywhere
Serve your guests who do not want to download your application from your PWA Web application. From your phone, web, tablet, room automation and kiosks.
- Pre-Stay
- In-Stay
- Post-Stay
Pre-Stay
icibot revolutionizes the hospitality industry by automating and enhancing the pre-arrival experience for guests.
Through personalized emails flows, room upgrades, pre-upselling, mobile check-in, customizable designs, guest information delivery, arrivals lists, and detailed statistics, icibot ensures a seamless and engaging pre-stay journey.
This not only sets a positive tone for guests but also streamlines operations, capturing essential details while minimizing manual tasks for staff, ultimately optimizing the overall pre-arrival experience.
In-Stay
Unlock the potential of icibot to elevate guest satisfaction through personalized experiences, seamless communication, and effortless ordering.
From a dynamic digital guest directory offering real-time updates to in-stay upselling and room service accessible via guests’ smartphones, icibot ensures operational efficiency, maximized revenue, and unparalleled convenience.
Leverage targeted communication, segmentation, and QR codes to create a personalized and memorable stay, while gaining valuable insights for future enhancements.
Embrace self-service solutions and let your guests truly experience the essence of your hotel’s hospitality with smart technology.
By adopting icibot, hotel managers can streamline operations, boost revenue with in-stay upselling, and enhance communication with guests. This fosters a seamless and personalized hospitality experience, distinguishing their hotel in the competitive industry.
Post-Stay
Improve your guests’ departure experience with the advanced features of icibot. Craft visually captivating post-stay emails, harness valuable feedback, and entice return visits by offering exclusive direct booking discounts.
Elevate your hotel’s reputation effortlessly, leaving an indelible impression on each guest through the seamless functionalities of icibot. Icibot’s departure functionalities offer hotel owners a multifaceted solution for operational efficiency and enhanced guest satisfaction.
It optimizes operational processes, reduces queues, encourages positive reviews, and significantly boosts direct bookings, providing hotel owners with a holistic tool to drive long-term profitability and guest loyalty.
Elevate Your Experience: Where Digital Precision Meets Timeless Comfort!
Illuminate the exceptional features that set your hotel apart. Elevate your promotional efforts with our cutting-edge content management capabilities. Exclusive deals crafted for your patrons are sure to enhance guest satisfaction.
Utilize impactful push advertisements to captivate your guests, fostering loyalty and increasing repeat visits. Witness a surge in your hotel’s reputation as you turn one-time guests into long-term advocates.
Improve guest happiness and increase earnings – Connect with icibot!
Welcome to icibot Mobile Check-In, the leading platform for a contactless check-in experience. Our innovative platform is designed to streamline your hotel operations while providing your guests with a seamless and safe check-in experience.
Revolutionize Guest Communication: Sign Up for icibot Guest Messaging Now!
Our all-in-one platform provides personalized guest engagement from pre-arrival to post-stay, making it easy for you to connect with your potential customers and guests at every stage of their journey.
Digitize Your Hotel: icibot's Digital Guest Directory Awaits! Dive In!
Transform the way you engage with hotel guests and boost your sales revenue with icibot’s Digital Guest Directory – the ultimate marketing and communication platform for hotels.
Boost online reputation! Collect guest reviews with icibotSurvey.
icibotSurvey is a hotel survey solutions that helps hotels to capture guest feedbacks via various channels. The software offers post-stay and on-stay surveys to collect guest feedbacks while they are on-stay and after their checkout.
Revolutionize Gift Sales: Explore icibot-Gift's Voucher System!
Boost your sales and surprise your customers with icibot-Gift’s gift voucher system. You can sell more vouchers and gift cards with less effort while providing a convenient shopping experience for your customers.
Elevate Guest Loyalty! Join icibot Loyalty for Personalized Experiences.
Transform your guests into loyal customers with icibot Loyalty. Our comprehensive loyalty solution empowers you to build long-term relationships with your best guests by offering uniquely personalized experiences that keep them coming back.
Start Your Journey Now! Book with Confidence and Explore Upgrades.
Improve your guest experience and increase your hotel’s revenue by optimizing your pre-arrival, check-in, in-house, and post-stay guest journey.
Increase your revenue with icibotCRM's clean-up and segmentation of your guest database.
Optimize marketing campaigns by selecting audiences and scheduling with ease. Empower your marketing strategy with dynamic content using icibotCRM’s Campaign Management.
Boost Hotel Efficiency with icibotStaffApp: Elevate Guest Service Today!
Operational efficiency is crucial for hotels, and icibot is the perfect solution for connecting your teams and automating communications. Streamline communication, enhance efficiency, and elevate guest service. Try icibotStaffApp now!
Experience Seamless Stays! Download the icibot Mobile App for Instant Access to Hotel Services.
Elevate your stay with icibot! Explore amenities, services, and local tips with a tap on your phone with icibot.
Upgrade Your Guest Experience! Try icibot Today for Seamless Communication and Increased Revenue.
As an hotelier, you know how important it is to provide guests with a top-quality Wi-Fi service, and how often they ask for the Wi-Fi password. Well, with icibot, you can connect with your guests via your Wi-Fi network and offer them a unique digital guest directory.
Experience Luxury at Your Fingertips! Explore icibot-eTablet for Unmatched Amenities and Seamless Access.
The innovative solution for hotels looking to provide exceptional digital services for their guests. With our state-of-the-art touchscreen tablets, your guests can access all of your amenities with ease and convenience, enhancing their stay and leaving a lasting impression.
Our Global Impact
Partner with ICI, and the sky is the limit. Our great listening skills and ability to navigate across cultures make us experts in creating unforgettable guest experiences.
Our existing and smiling customers are spread all around the globe, and together, we grow exponentially. Our indispensable use case is suitable for hotels of all sizes, wellness resorts, super-yachts, and everything in between.
“Our guests have been raving about our hotel’s app since we started using icibot. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests’ experience.”
“icibot has been a game-changer for our hotel. The platform’s customizability allowed us to create a branded app that perfectly aligned with our hotel’s aesthetic and services. Our guests have appreciated the app’s user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform.”
“As a small hotel owner, I was always worried about how to keep up with the big chains in terms of technology and guest experience. With icibot, I finally have access to the same tools as the big players, and my guests are noticing the difference. The app is easy to set up and customize, and the team has been incredibly helpful in maximizing its potential. Our guests love the personalized experience, and we’ve seen an increase in guest loyalty and sales. Highly recommend icibot!”
“Our hotel has been able to streamline operations and promote our services with icibot’sapp. The ability to showcase all our properties in one place and cross-sell has been a great benefit. The digitization of guest information has also been a huge time-saver for our staff, and we’ve been able to capitalize on ancillary revenue with the personalized concierge page.”