Experience Seamless Stays!
Elevate your stay with icibot! Explore amenities, services, and local tips with a tap on your phone with icibot.
Your Stay, Your Control! Unlock Personalized Experiences with the icibot Mobile App.
Navigate your hotel effortlessly. Access services, menus, and more in one place. Try icibot for a personalized stay!
Elevate Guest Concierge Effortlessly
Experience heightened guest satisfaction with icibot, hotel concierge solution.
icibot’s hotel concierge software facilitates personalized service by creating perfectly branded itineraries, whether for print, email, or direct delivery to hotel guests. Craft uniform, professional, and customizable itineraries that enhance the overall guest experience.
Keep track of trusted local partners, restaurants, and attractions through icibot’s vendor database, ensuring your guests have access to the best recommendations.
- Restaurant reservations
- Spa appointment booking
- Room upgrades and upsells
- Transportation arrangements
- Local area recommendations
- Tour and activity booking
- Itinerary planning
- Reminders to post guest reviews
Beyond serving as digital concierges, icibot’s software functions as digital front desk staff, restaurant hosts, and reservations agents, offering a comprehensive solution for guest needs. The platform also acts as a marketing channel, allowing you to serve upsell offers, promotions, or even encourage loyalty program sign-ups through the digital concierge interface. Elevate your hotel’s service standards with icibot Hotel Concierge.
Maximize revenue and enhance guest experience with icibot Guest Messaging!
Efficiently Manage Your Dining Experience
Elevate the organization and efficiency of your F&B department to enhance customer service through swift and accurate order processing. Explore our key features designed to optimize the management of your hotel’s dining areas, including the restaurant, room service, and F&B outlets.
Maintain control over your resort’s F&B facilities by efficiently managing all bookings in real-time. This is crucial for fostering a well-organized dining environment, thereby improving overall restaurant performance. Utilize our Table Manager tool to streamline the booking process, customize restrictions based on guest types, and enable self-service ordering and payment through guests’ smartphones. This not only reduces wait times but also enhances revenue in staff-free areas.
Seamless Dining Experience
Allow guests to use their smartphones for ordering and payment from any F&B outlet in the hotel. Our system supports easy access via QR or NFC and is compatible with Apple Pay & Google Pay, providing real-time updates on order status. Experience the convenience of cutting-edge technology for an enhanced dining experience at our hotel.
Connect on the Go! Your Hotel Services, Anytime, Anywhere with the icibot Mobile App.
Stay in control. Access hotel services at your convenience. Discover the power of icibot on your mobile!
Make Request Operations Effortless to Enhance the Comfort of Your Guests' Stay
Ensure your guests feel right at home by not only delivering prompt responses to their inquiries or requests but also by optimizing the overall efficiency of your Front Desk operations.
Empower Guest Requests Management
Enhance your team’s responsiveness to guest needs by assuming control and centralizing all requests. This approach allows for efficient task management, real-time updates to keep guests informed, and more dedicated time to curate truly memorable guest experiences.