Pre-Stay

icibot revolutionizes the hospitality industry by automating and enhancing the pre-arrival experience for guests. 

Through personalized emails flows, room upgrades, pre-upselling, mobile chack-in, customizable designs, guest information delivery, arrivals lists, and detailed statistics, icibot ensures a seamless and engaging pre-stay journey. 

This not only sets a positive tone for guests but also streamlines operations, capturing essential details  while minimizing manual tasks for staff, ultimately optimizing the overall pre-arrival experience.

in-Stay

Unlock the potential of icibot to elevate guest satisfaction through personalized experiences, seamless communication, and effortless ordering. 

From a dynamic digital guest directory offering real-time updates to in-stay upselling and room service accessible via guests’ smartphones, icibot ensures operational efficiency, maximized revenue, and unparalleled convenience. 

Leverage targeted communication, segmentation, and QR codes to create a personalized and memorable stay, while gaining valuable insights for future enhancements. 

Embrace self-service solutions and let your guests truly experience the essence of your hotel’s hospitality with smart technology.

By adopting icibot, hotel managers can streamline operations, boost revenue with in-stay upselling, and enhance communication with guests. This fosters a seamless and personalized hospitality experience, distinguishing their hotel in the competitive industry.

Post-Stay

Improve your guests’ departure experience with the advanced features of icibot. Craft visually captivating post-stay emails, harness valuable feedback, and entice return visits by offering exclusive direct booking discounts. 

Elevate your hotel’s reputation effortlessly, leaving an indelible impression on each guest through the seamless functionalities of icibot. Icibot’s departure functionalities offer hotel owners a multifaceted solution for operational efficiency and enhanced guest satisfaction.

It optimizes operational processes, reduces queues, encourages positive reviews, and significantly boosts direct bookings, providing hotel owners with a holistic tool to drive long-term profitability and guest loyalty.