🚀 Optimize the Guest Journey from Start to Finish
In modern hospitality, the guest experience no longer starts at check-in.
Every touchpoint from pre-arrival to post-stay
represents an opportunity to enhance experience and revenue.
icibot digitizes the entire guest journey, helping hotels improve operations and unlock new revenue opportunities.
✨ Value at Every Stage of the Guest Journey
📖 Digital Guest Directory
FAQs, services, and hotel information are available in one platform,
allowing guests to find answers before they ask.
📍 QR Code Promotions
Strategically placed QR codes around the hotel present guests with
relevant offers at the right moment.
💬 Automated Messaging
Send automated messages via SMS or email promoting happy hours,
spa offers, late check-out and special promotions.
📡 WiFi Landing Page
Showcase your best offers immediately after guests connect to the hotel WiFi.
💳 Contactless Payment
Allow guests to pay online before arrival or anytime during their stay.
🎯 Smarter Pre-Arrival Experience
- ✔️ Upsell opportunities
- ✔️ Arrival information and directions
- ✔️ Promotional offers
- ✔️ Personalized guest communication
⚡ Digital Check-In
Guests complete their details in advance and enjoy a smooth arrival.
- ✔️ Faster operations
- ✔️ Happier guests
- ✔️ Seamless arrival experience
With icibot, the guest journey becomes a strategic experience rather than a random process.
✉️ icibot@b1.com.tr