In today’s highly competitive hospitality landscape, understanding your guests is more crucial than ever. Enter icibot’s real-time guest service sentiment scoring. This innovative tool analyses feedback to provide insights into how guests feel about their experiences. But how does this…
In today’s fast-paced digital world, user engagement is key. Have you ever noticed how quickly you lose interest in an app that doesn’t grab your attention? That’s where icibot’s Progressive Web Apps (PWAs) step in. They are designed to keep…
When it comes to enticing guests to spend more, the strategies we use can make a huge difference. Have you ever thought about why some offers grab your attention while others fall flat? That’s where icibot’s pre-arrival room upsell offers…
Imagine you’ve just enjoyed a lovely stay at a hotel. The service was great, the bed was comfy, and the breakfast was delightful. But then, life happens. You forget about that hotel until you need a place to stay again.…
In a world that has changed dramatically, trust is more important than ever. The pandemic has reshaped how we think about health and safety, especially when it comes to travel. With icibot’s innovative contactless features, businesses can create a sense…
In today’s competitive hospitality landscape, understanding your guests is crucial. icibot takes this to heart by using personalised upgrade prompts tailored to loyalty status. But how does this actually work? And why does it matter for Average Daily Rate (ADR)…
In today’s fast-paced market, understanding your customers is key. Have you ever wondered how well you really know your clients? This is where icibot’s Net Promoter Score (NPS) feedback loops come into play. These loops are not just numbers; they…
In today’s competitive market, businesses are constantly looking for ways to keep their customers happy and engaged. One effective method is through loyalty programmes, and that’s where icibot’s NPS-based loyalty tiering comes into play. But how does this system actually…
In today’s fast-paced world, where everyone seems glued to their smartphones, it’s no surprise that travellers are embracing mobile-first solutions. This is where icibot’s innovative rewards wallet comes into play. Imagine having all your loyalty rewards at your fingertips, ready…
In today’s competitive market, guest retention is more important than ever. A well-designed loyalty program can make all the difference. That’s where icibot comes in. By focusing on user experience (UX), icibot is reshaping how businesses connect with their guests.…