Pre Stay
Supercharge your pre-stay process with Icibot's powerful features. Keep your guests in the loop before they arrive with our specialized pre-stay tools, elevating their anticipation. Set the stage for their success by offering experience-driven features, aiding in organization and trip planning, while also adding a personal touch to their stay for unforgettable connections.
•Customized pre-arrival email & SMS
•Online Check-in Form
•Segmented upselling offers
•Guest Directory information
•Upsells, Upgrades and Extras
•Guest arrival details and personalisation
Set the stage for an exceptional guest journey with icibot! Your pre-stay experience is the key to meeting guest expectations, ensuring a warm welcome, and preparing them for an unforgettable stay. Plus, streamline your team's efforts by capturing guest details and payments accurately, minimizing manual tasks significantly.
•Customized pre-arrival email & SMS
•Online Check-in Form
•Segmented upselling offers
•Guest Directory information
•Upsells, Upgrades and Extras
•Guest arrival details and personalisation
Set the stage for an exceptional guest journey with icibot! Your pre-stay experience is the key to meeting guest expectations, ensuring a warm welcome, and preparing them for an unforgettable stay. Plus, streamline your team's efforts by capturing guest details and payments accurately, minimizing manual tasks significantly.
Arrival
Deliver a hassle-free welcome to your guests. Let icibot craft a smooth arrival by offering user-friendly solutions tailored to enhance your guests' overall experience.
•Digitally sign your registration effortlessly.
•Easily upload ID documents.
•Streamline the process for deposits, and payments.
•Access enticing upgrades and upsell offers.
•Seamless check-in experience through icibot.
•Receive a mobile key for properties with RFID door locks
Our self-service solutions not only streamline operations by minimizing queues and enhancing safety but also ensure accuracy in guest information, convenience, and security for your property—allowing your team to concentrate on surpassing guest expectations by delegating transactional tasks to efficient digital solutions.
•Digitally sign your registration effortlessly.
•Easily upload ID documents.
•Streamline the process for deposits, and payments.
•Access enticing upgrades and upsell offers.
•Seamless check-in experience through icibot.
•Receive a mobile key for properties with RFID door locks
Our self-service solutions not only streamline operations by minimizing queues and enhancing safety but also ensure accuracy in guest information, convenience, and security for your property—allowing your team to concentrate on surpassing guest expectations by delegating transactional tasks to efficient digital solutions.
During Stay
Simplify the guest experience. A hotel stay is more than just a place to sleep; it's an opportunity to enjoy services and amenities conveniently from the comfort of their room. What started as a digital upgrade to the old guest directory has evolved into icibot, a robust in-stay platform for seamless communication, upselling, and valuable guest insights.
•Digital guest directory
•Upselling
•Digital Concierge
•Guest Requests
•Courtesy Calls
•Room Service
•Fine & Dine
•Internal Reservation
•Guest communication
•Activities
•Surveys
•Segmentation
•Live Chat and Announcements
•Mobile Keys
•Local Events
•Room Control
Revolutionize your hotel experience with icibot's self-service solutions: simplify operations, increase revenue, enhance guest communication, ensure convenience, and gather insights for a personalized touch. Allow guests to truly immerse themselves in your hotel's hospitality through smart technology access, including the unique offerings of icibot.
•Digital guest directory
•Upselling
•Digital Concierge
•Guest Requests
•Courtesy Calls
•Room Service
•Fine & Dine
•Internal Reservation
•Guest communication
•Activities
•Surveys
•Segmentation
•Live Chat and Announcements
•Mobile Keys
•Local Events
•Room Control
Revolutionize your hotel experience with icibot's self-service solutions: simplify operations, increase revenue, enhance guest communication, ensure convenience, and gather insights for a personalized touch. Allow guests to truly immerse themselves in your hotel's hospitality through smart technology access, including the unique offerings of icibot.
Post-stay
Ensure a memorable farewell for your guests, creating a lasting impression that goes beyond great service – boosting positive online reviews and driving more direct bookings.
•Foster loyalty with feedback surveys and NPS.
•Run post-stay campaigns effortlessly.
•Segment and manage guest profiles.
•Act on guest feedback for improvement.
•Drive direct repeat bookings with targeted communication.
Boost guest loyalty effortlessly with ICIBOT's tech-driven convenience, reducing queues, saving time, and creating opportunities for valuable feedback. Stay connected and turn guests into advocates through targeted email campaigns. In DigitalGuest, effortlessly create and send post-stay emails, ensuring impactful communication with all your guests.
•Foster loyalty with feedback surveys and NPS.
•Run post-stay campaigns effortlessly.
•Segment and manage guest profiles.
•Act on guest feedback for improvement.
•Drive direct repeat bookings with targeted communication.
Boost guest loyalty effortlessly with ICIBOT's tech-driven convenience, reducing queues, saving time, and creating opportunities for valuable feedback. Stay connected and turn guests into advocates through targeted email campaigns. In DigitalGuest, effortlessly create and send post-stay emails, ensuring impactful communication with all your guests.
Connect Now!
Elevate guest loyalty now! Embrace ICIBOT's tech for seamless experiences, queue reduction, and effective feedback. Connect and turn guests into advocates through targeted email campaigns with icibot. Act for lasting guest satisfaction!