Revolutionize Guest Communication
Our all-in-one platform provides personalized guest engagement from pre-arrival to post-stay, making it easy for you to connect with your potential customers and guests at every stage of their journey.
Leading Hotels Choose icibot and Here's Why
With icibot Guest Messaging, you can keep your guests informed and send them special offers directly to their mobile app or their room’s tablet.
With icibot Guest Messaging, you can connect with your potential customers and guests at every stage of their journey, from pre-arrival to post-stay. Keep your guests informed, send them special offers directly to their mobile app or their room’s tablet, and communicate quickly and easily with them through a single interface.
Connect with your guests and provide contactless service during their stay. Proactively check in with guests to assess sentiment mid-stay, promote positive reviews, and correct service failures before departure.
You can go global and speak to all your customers in their own language. Whether it’s Swahili, Spanish, or French, we’ve got you covered.
Delightful Guest Experiences Await: Choose icibot Guest Messaging Today!
Our platform is designed for hotels of all sizes, making it easy for you to provide a convenient and delightful guest experience. Welcome each guest with a personalized concierge page, giving them highlights of amenities, special events, and upsell possibilities like spa packages, bar hours, and more.
Convenient and delightful guest experience
Our platform is designed to suit hotels of all sizes, making it easy for you to provide a convenient and delightful guest experience.
Hotel directory and upsell support
Our hotel directory keeps your guests informed and supports your services with upsells. Upload your room service and more to convert upsells.
Transforming Your Guest Experience with Hotel Messaging
Immerse your guests in unforgettable narratives by capturing valuable feedback and surprising them with thoughtful digital communication.
When it comes to Guests, hotel messaging not only alleviates concerns about expressing their thoughts on their stay but also offers a convenient means of connecting with you before, during, and after their visit. Through digital messaging channels, guests can engage in a more enriched experience, enhancing their overall stay.
For Staff, icibot efficiently channels front desk calls and traffic toward hospitality messaging, enabling your team to effectively prioritize and delegate guest requests. This platform empowers staff members to assist multiple guests concurrently, prioritize requests based on urgency, and take the time to craft the perfect response to each unique guest inquiry.
Elevate your guest interactions with the seamless and enriching experience offered by our hotel messaging solution.
Simplify the guest experience.
A stay at our hotel, be it for work or leisure, transcends mere accommodation. Provide your guests with seamless access to your services and amenities, all from the comfort of their room.
- Fulfill Guest Requests
- Efficient Room Service
- Explore the Orange Circle Guide
- Engage through Live Chat, Chatbot, and Announcements
- Convenient Mobile Keys
- Stay informed about Local Events
Next-Level Guest Engagement: Choose icibot Guest Messaging Today!
Take guest engagement to the next level with icibot Guest Messaging. Sign up today for a platform that offers personalized communication, contactless service, and delightful experiences.
Get personal with your guests through icibot Guest Messaging
Connect with your guests and provide contactless service during their stay. Proactively check in with guests to assess sentiment mid-stay, promote positive reviews, and correct service failures before departure.
Got Questions? We Have Answers!
Discover comprehensive answers to commonly asked questions about icibot, ensuring a clear understanding of our innovative solutions and services.
icibot Guest Messaging is an all-in-one platform that provides personalized guest engagement from pre-arrival to post-stay, making it easy for hoteliers to connect with potential customers and guests at every stage of their journey.
icibot Guest Messaging can help increase revenue by allowing hoteliers to keep guests informed and send them special offers directly to their mobile app or their room’s tablet. Hoteliers can also automate arrival messages, make personalized offers, and communicate quickly and easily with guests through a single interface.
Yes, icibot Guest Messaging allows hoteliers to go global and speak to all customers in their own language, including Swahili, Spanish, or French.
icibot Guest Messaging connects to the hotel’s PMS to enhance guest experiences by offering personalized guest engagement from pre-arrival to post-stay. Hoteliers can welcome each guest with a personalized concierge page, highlighting amenities, special events, and upsell opportunities like spa packages, bar hours, and more, to optimize efficiency and revenue.
icibot can help hotels reduce face-to-face interactions between staff and guests by eliminating physical print collateral and allowing staff to manage and troubleshoot devices remotely. The Content Management System in ICIBOT enables staff to manage content easily and swiftly, including digitized dining menus and personalized promotions.