Start Your Journey Now! Book with Confidence and Explore Upgrades.
Improve your guest experience and increase your hotel’s revenue by optimizing your pre-arrival, check-in, in-house, and post-stay guest journey.
Leading Hotels Choose icibot and Here's Why
Begin your stay with confidence! Book now and unlock exclusive upgrade opportunities.
Answer all your guests’ questions before they even ask by digitalizing all FAQ questions.
The perfect interactive promotion that will increase your revenue during the stay. Just place them strategically around your hotel and wait for the magic to happen.
Connect with your guests automatically with text messages or emails, offering happy hours, spa, late checkout, or whatever you choose.
Stay Informed! Your Ultimate Guide for a Seamless Arrival Experience.
Start by offering upselling opportunities through confirmation emails that convert upgrades and informing guests about directions, promos, and important information.
Contactless payment
Enable your guest to pay online, even before the check-in, or any other time you choose.
WiFi Landing Page
Show a selection of your best offers right after the guests connect to your WiFi.
Guest Journey Messaging
Revitalize your printed guest directory with a personalized touch! Extend a warm welcome to your guests before their arrival through visually appealing emails and SMS.
Discover a cutting-edge solution that allows you to retire the traditional in-room phone. Now, guests can seamlessly connect with the reception directly from the digital guest directory.
Because a well-informed guest is a delighted guest!
Upgrade Your Experience! Seize Last-Minute Upgrades and Add-Ons!
The countdown begins! Enhance your stay with last-minute upgrades and additional services. Grab the opportunity 2-5 days before arrival for an unforgettable experience.
Skip the Lines! Opt for Digital Check-In – Fast, Easy, and Convenient!
Say goodbye to queues! Streamline your check-in experience with our digital option. Fill in everything online, comfortably and in advance. Your hassle-free check-in starts now.
Experience a hassle-free stay with icibot's contactless solutions
Go Contactless! Check In at the Kiosk – Quick, Easy, and Safe!
Experience contactless check-in with our self-check-in kiosk. Pick up your keys seamlessly and enjoy an automated reception. Your safe and efficient check-in awaits!
Stay on top of your guests' needs with icibot's guest preferences feature
By optimizing your guest journey with our solution, you can improve your guests’ experience and increase your hotel’s revenue.
Got Questions? We Have Answers!
Discover comprehensive answers to commonly asked questions about icibot, ensuring a clear understanding of our innovative solutions and services.
Offer room upgrades and ancillary services 2-5 days before their arrival and promote these through confirmation emails that convert upgrades.
Offer digital check-in and self-check-in kiosks to reduce lines and increase efficiency.
Use guest insights to offer customized upselling opportunities at check-in and display third-party offers in a smart catalog throughout their stay.
Lead guests to a web page with all the useful information regarding their stay and offer a digital guest directory with answers to all their questions.
Ask guests about their needs and expectations through icibot and offer a personalized smart catalog for easy ordering through their mobile device.