Increase your revenue with icibotCRM's clean-up and segmentation of your guest database.
Optimize marketing campaigns by selecting audiences and scheduling with ease. Empower your marketing strategy with dynamic content using icibotCRM’s Campaign Management.
Leading Hotels Choose icibot and Here's Why
icibot is a cutting-edge technology that delivers personalized mobile apps to over a million hospitality businesses and billions of travelers worldwide, offering an exciting investment opportunity in the SaaS industry.
icibotCRM provides hotels with a guest management solution that enables them to consolidate guest profile data from various systems, define standard fields, profile matches, and merge criteria.
Surveys and Questionnaires help hoteliers record and analyze guest responses. This feature provides valuable feedback and insights that hotels can use to improve their services and guest experience.
icibotCRM provides hotels with a guest management solution that enables them to consolidate guest profile data from various systems, define standard fields, profile matches, and merge criteria.
Explore icibotCRM Loyalty/Rewards System!
icibotCRM provides Guest Management Solutions for hotels that enable personalized communication with guests, resulting in improved customer loyalty, repeat business, and increased revenue.
Personalization
The Personalization feature allows hoteliers to segment target audiences and upsell opportunities based on guest profile data.
Business Intelligence
icibotCRM provides analytical reports of marketing data through its Business Intelligence feature.
Maximize the value of your guest data with icibotCRM!
icibotCRM provides a centralized source of truth with a deep understanding of customers with its Single Guest View feature, which consolidates, cleanses, and enriches data from multiple data sources.
Simplify your guest management!
Highlight your priority guests with icibotCRM’s social network and PMS analysis.
Got Questions? We Have Answers!
Discover comprehensive answers to commonly asked questions about icibot, ensuring a clear understanding of our innovative solutions and services.
icibotCRM Guest Management Solutions is a comprehensive suite of marketing automation tools that provide a deep understanding of guests, build loyalty, and drive repeat business for hotels.
icibotCRM Guest Management Solutions includes Profile Management, Loyalty/Rewards Program platform, Guest Management System, Campaign Management Platform, Guest Portal, Surveys & Questionnaires, and Reporting.
By using icibotCRM Guest Management Solutions, hotels can consolidate and enrich disparate data, delivering personalized communications to every guest, and gain a 360-degree view of their guests.
Yes, icibotCRM Guest Management Solutions can integrate with external third-party systems such as PMS, Gift Card Providers, and reviews.
The icibotCRM Loyalty feature builds long-term relationships with a hotel’s best guests, so they keep coming back.
Customer Experiences
Listen to the opinions of our business partners.
“Our guests have been raving about our hotel’s app since we started using icibot. It has made their stay so much more convenient and personalized. The ordering module and messaging hub have made communication with guests a breeze, and our staff has been able to respond quickly to requests. I highly recommend this platform to any hotel manager looking to enhance their guests’ experience.”
“icibot has been a game-changer for our hotel. The platform’s customizability allowed us to create a branded app that perfectly aligned with our hotel’s aesthetic and services. Our guests have appreciated the app’s user-friendly interface and have been able to easily book services like restaurant reservations and luxury car transfers. Our account manager has been extremely helpful and has helped us optimize our use of the platform.”
“As a small hotel owner, I was always worried about how to keep up with the big chains in terms of technology and guest experience. With icibot, I finally have access to the same tools as the big players, and my guests are noticing the difference. The app is easy to set up and customize, and the team has been incredibly helpful in maximizing its potential. Our guests love the personalized experience, and we’ve seen an increase in guest loyalty and sales. Highly recommend icibot!”
“Our hotel has been able to streamline operations and promote our services with icibot’s app. The ability to showcase all our properties in one place and cross-sell has been a great benefit. The digitization of guest information has also been a huge time-saver for our staff, and we’ve been able to capitalize on ancillary revenue with the personalized concierge page.”