Boost online reputation! Collect guest reviews with icibotSurvey.
icibotSurvey is a hotel survey solutions that helps hotels to capture guest feedbacks via various channels. The software offers post-stay and on-stay surveys to collect guest feedbacks while they are on-stay and after their checkout.
Leading Hotels Choose icibot and Here's Why
The surveys can be sent through email, embedded QR codes, and kiosk surveys via tablets and phones. The software is multilingual and mobile-friendly, making it easier for guests to leave reviews on the go.
The software can be integrated with Property Management Systems (PMS) via APIs, reducing the workload of sending surveys manually.
Hoteliers can use icibotSurvey’s automated printable QR cards to capture guest emails and receive direct feedback at the point of experience.
The software allows hotels to manage reviews and feedback from one dashboard, improving their reputation management.
Elevate guest satisfaction! Try icibotSurvey for insightful feedback.
Collect valuable insights from guests to enhance their overall satisfaction. Utilize icibotSurvey’s user-friendly interface for comprehensive feedback.
Feedback Solution
icibotSurvey is a hotel survey solution that captures guest feedback through various channels.
Advantages
The software offers multiple feedback collection methods, including and kiosk surveys.
Enhance Service Quality at Your Hotel
Enhance your hotel services by prioritizing active listening and data analysis to exceed guest expectations. Our key features focus on improving overall service quality, offering real-time feedback for instant improvements.
Avoid negative reviews by seeking immediate guest feedback and transforming potential issues into positive experiences through customized surveys within your hotel app.
Efficiently manage responses through a centralized inbox, utilizing an effective filtering system to locate and respond to negative feedback promptly. Initiate conversations with guests through Instant Feedback, providing suitable solutions and fostering closer connections. Gain global insights for continuous improvement by analyzing reviews, evaluating service scores, and identifying areas for enhancement. Strive for the best by actively incorporating guest responses into your daily improvements.
Elevate service quality! Capture guest feedback effortlessly with icibotSurvey.
Effortlessly capture feedback to enhance the quality of your hotel’s services.
Use icibotSurvey's QR codes on brochures, invoices, and other branded printables for expanded feedback collection!
Hoteliers can use icibotSurvey’s automated printable QR cards to capture guest emails and receive direct feedback at the point of experience.
Got Questions? We Have Answers!
Discover comprehensive answers to commonly asked questions about icibot, ensuring a clear understanding of our innovative solutions and services.
icibotSurvey is a hotel feedback management software that helps hotels capture guest feedback during their stay or post-stay via email surveys or contactless QR codes. The software identifies happy and unhappy guests and sends their feedback to the management for resolution, preventing negative reviews on online review sites. icibotSurvey also offers multi-language surveys, mobile-friendly surveys, and kiosk surveys, among other features.
To collect guest feedback, hotels can send post-stay email surveys or place contactless QR surveys in their rooms/lobby. The software identifies happy and unhappy guests and sends their feedback to the management team for resolution before they post negative reviews online. Hotels can also use kiosk surveys, mobile-friendly surveys, or set up a guest feedback system for multi-location brands. With API integrations, hotels can send surveys automatically and integrate icibotSurvey into their Property Management System (PMS).
icibotSurvey offers post-stay and on-stay surveys, email surveys, QR code surveys, kiosk surveys, multi-location feedback systems, multilingual surveys, mobile-friendly surveys, and API integrations.
Using icibotSurvey can help hotels prevent negative reviews, identify unhappy guests, and resolve guest concerns before they escalate. The software can also help hotels collect more positive reviews to increase their rankings and revenue. Additionally, icibotSurvey offers features such as multilingual surveys and mobile-friendly surveys that can improve guest satisfaction and response rates.
Hotels can sign up for icibotSurvey by entering their email address on the icibotSurvey website and clicking “Sign Up Now” under the desired service (e.g., Hotel Reputation Management – Email Channel or Contactless QR Surveys for Hotels).