Unlock VIP Experiences: Elevate Your Hotel Stay with icibotConcierge!
Hotels can thrive by offering guests personalized and top-notch service during their stay. icibotConcierge provide hoteliers with a suite of tools to easily save and access guest profiles, track requests, create custom itineraries, and deliver a VIP guest experience.
Elevate Guest Concierge Effortlessly
icibot’s hotel concierge software facilitates personalized service by creating perfectly branded itineraries, whether for print, email, or direct delivery to hotel guests. Keep track of trusted local partners, restaurants, and attractions through icibot’s vendor database, ensuring your guests have access to the best recommendations.
- Restaurant reservations
- Spa appointment booking
- Room upgrades and upsells
- Transportation arrangements
- Local area recommendations
- Tour and activity booking
- Itinerary planning
- Reminders to post guest reviews
Beyond serving as digital concierges, icibot’s software functions as digital front desk staff, restaurant hosts, and reservations agents, offering a comprehensive solution for guest needs. The platform also acts as a marketing channel, allowing you to serve upsell offers, promotions, or even encourage loyalty program sign-ups through the digital concierge interface. Elevate your hotel’s service standards with icibot Hotel Concierge.
Leading Hotels Choose iciBoT and Here's Why
The digital concierge tools and features allow hotels to easily view, organize, and manage guest requests.
icibotConcierge provides hoteliers with a suite of tools to easily view, organize, and manage guest requests.
Guests can make a smart choice of location using Hotel Maps, offering convenience and ease of navigation within the hotel premises.
The app serves as a Hospitality Process Optimizer, allowing hotels to manage orders in real-time and track their fulfillment time and current status.
Revolutionize Guest Services: Discover the Power of icibotConcierge!
The digital concierge tools and features allow hotels to easily view, organize, and manage guest requests. Hoteliers can access essential daily information all in one place, create a custom, comprehensive directory of events, track the status of present and future guest reservations.
Self-Service Assistant
The Self-Service Assistant feature of the icibotConcierge provides a better user experience and higher accuracy when clients make bookings and orders on their own.
Digital Information System
The Digital Information System feature of the icibotConcierge allows hotels to add any data that might be interesting to clients,such as info blocks and info pages, to the Mobile Portfolio.
Boost Revenue Anywhere, Anytime: Get icibotConcierge!
Boost revenue with the icibotConcierge. Sell services everywhere, reduce operations, and increase visibility. Sign up now for a revenue-boosting hotel app!
Optimize Hospitality Processes: Transform Operations with icibotConcierge!
icibotConcierge is a revenue booster for hotels as it allows them to sell services everywhere to anyone. Hotels can benefit from higher sales through increased visibility and accessibility, reduced operations thanks to well-organized processes.
Enjoy Hassle-Free Travel with icibotConcierge's Fast-Check-in Technology!
Tired of the hassle of travel? Let icibotConcierge’s fast-check-in technology make it easy for you! With our mobile app, guests can submit a photo of their documents before arrival, manage their hotel stays and orders, and view all their bookings and orders in a calendar view. Plus, with our digital concierge dashboard, hotels can easily organize and track guest requests and reservations. Enjoy hassle-free travel with icibotConcierge’s fast-check-in technology!
Get the Ultimate Hotel Experience with icibotConcierge's Custom Itineraries!
Ready for the ultimate hotel experience? Let icibotConcierge create a custom itinerary just for you! With our digital concierge dashboard, hotels can easily access guest profiles and historical data to create personalized itineraries for each guest.
Got Questions? We Have Answers!
Discover comprehensive answers to commonly asked questions about icibot, ensuring a clear understanding of our innovative solutions and services.
icibotConcierge is a digital concierge dashboard that integrates with icibotConcierge to provide hoteliers with a full suite of tools to easily save and access guest profiles, track requests, create custom itineraries, and more to deliver a VIP guest experience.
Using icibotConcierge allows hotels to easily view, organize, and manage guest requests with digital concierge tools and features. It also provides access to essential daily information, the ability to create custom, comprehensive directories of events, and the ability to track the status of present and future guest reservations, ticketing, transportation, and services. In addition, icibotConcierge allows hotels to save profiles of frequent guests for better personalization and quickly create custom itineraries with historical data from guests’ previous stays.
The Hospitality Process Optimizer is a tool that allows hotels to optimize their order management and internal tasks and processes. It provides an overview of all orders in real-time, tracks their fulfillment time and current status, and allows for instant alterations if necessary. The tool also ensures immaculate organization of internal tasks and processes, ensures no missed orders, and provides full transparency. Additionally, it includes a direct chat for easy communication with staff, comprehensive order history, and notifications on changes in service status.
The Self-Service Assistant is a tool that provides better user experience and higher accuracy when clients make bookings and orders on their own. It automates discounts and the preferred currency, allows for independent and flexible payments without paper bills, and provides much better accessibility and visibility of services through QR codes on Digital Menu and social media, resulting in a boost of upsells. The tool also provides exclusive mobile deals and incentives as promotion of the app use.
icibot can help hotels reduce face-to-face interactions between staff and guests by eliminating physical print collateral and allowing staff to manage and troubleshoot devices remotely. The Content Management System in icibot enables staff to manage content easily and swiftly, including digitized dining menus and personalized promotions.