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Wi-Fi Is More Than a Connection — It’s the First Touchpoint

By Guest App

The First Question Guests Ask

“What’s the Wi-Fi password?”

This moment is the strongest first interaction with your guest.

With icibot, it becomes much more than a connection.

🎯 Wi-Fi That Launches the Digital Guest Journey

The moment guests connect:

  • 📲 Access the Digital Guest Guide
  • 📍 Explore hotel services and FAQs
  • 🎁 Discover offers and upgrades
  • 💬 Communicate effortlessly with the hotel

✨ Digital Guest Guide

No more printed folders.

Room service, spa, dining and hotel info — all in one modern interface.

📌 QR Code Promotions

Strategic QR codes connect guests with the right offer at the right time.

👉 More upsell, more revenue.

💬 Automated Messages

Happy hour, spa deals, late checkout and upgrades delivered automatically.

💳 Contactless Payments

Online payments before or during the stay improve speed and satisfaction.

📧 Pre-Arrival Upsell

Messages sent 2–5 days before arrival significantly boost conversions.

🚀 Results

  • ✔️ Smoother guest experience
  • ✔️ Higher ancillary revenue
  • ✔️ Lower operational workload
  • ✔️ Modern brand perception

With icibot, Wi-Fi becomes a strategic growth touchpoint.

✉️ app@icitech.com.tr