Now empower your staff! It is time to increase your hotel performance!
With ici4Staff, the icibot mobile hotel staff application, watch your staff, assign them new tasks and report. Everything is mobile and right at your fingertips!
We have found that you can monitor your entire hotel staff from receptionist to the housekeeping team and ensure healthy communication between your staff and with guests with technological infrastructure.
ici4Staff is designed to satisfy both your staff and guests by facilitating the work for your staff.
Offer technology to your hotel staff to manage guest demands on real-time and give them skills to increase guest satisfaction. This way, the management team can monitor the guest relations process from the beginning to the end and make fast strategic and operational decisions to ensure satisfaction.
ici4Staff helps guest satisfaction and efficient workflow
The system instantly sends guest demands to staff smartphones and ensure fast delivery of demands and reservations. Our staff-oriented, mobile and the tablet-based platform has iOS and Android versions.
Everything is under control with three simple steps!
Your guest demands, orders and/or complains are delivered via mobile or web portal.
Related staff is assigned to your guests’ demands and all the problems are solved.
Analyse the incoming demands and your departments.
Increase Your Work Efficiency
Monitor the performance of your entire hotel staff from your reception managers to the housekeeping team. Enable your staff to communicate with each other and with guests healthily with technological infrastructure.
Forget complex systems! Just focus on simple tasks!
All the demands in your hotel are simple, plain and focus on a single control panel. Who solved the demands, was the customer satisfied? What more would you want?
Mobile push notifications
Duty Status
Translator
Complaint images
Customer feedback after the solution
We are relieving you from mess!
What is the customer complaint status?
Did technical service solve it?
Is housekeeping demand is met?
Did you have new orders?
Are reservations completed? All these and hundreds of other questions are at your fingertips.
Access to reports over customer experience panel.
Increase your team efficiency with mobile hotel staff application
With ici4Staff, facilitate the job of your staff, satisfy both your staff and guests. Offer technology to your hotel staff to manage guest demands on real-time and give them skills to increase guest satisfaction. This way, the management team can monitor the guest relations process from the beginning to the end and make fast strategic and operational decisions to ensure satisfaction.
Check your employees!
This way, the management team can monitor the guest relations process from the beginning to the end and make fast strategic and operational decisions to ensure satisfaction.
80% of employees spend an average of 30 minutes a day to get information.
In studies, 69% of a quality service says that real-time information can be easily resolved.
Aberdeen reports that companies are 52% likely to invest in mobile devices for complaints and service.
McKinsey Global Institute found that working with mobile devices has increased productivity by 20-25% in companies.