New Technologies of Guest Relations

Offer your guests digital ways they can interact with your hotel.


Access your guests at all times. Ensure customer satisfaction while increasing your revenue! Connect with your guests and interact with them with a customised mobile app for your hotel. We are offering a specially developed mobile app for single or chain hotels that enable forming permanent contact with guests before arriving at the hotel, at the hotel and when they check-out from the hotel.

Guest Portal

Offer your guests the mobile app functionality that does not require installation. With our customisable PWA Application, offer a completely customised online experience to your guests. How about re-marketing by establishing an interactive platform where your guests can get information, send their demands and communicate with hotel staff?

Guest Experince Center

With Guest Experience Centre, all your guest information are at your fingertips on a single panel! With advanced panel properties of icibot, you can offer customised information about all your facilities to your potential and existing guests. You can send messages to your guests, receive their service reservation demands and send a notification for events your guests are interested.


We have found that you can monitor your entire hotel staff from receptionist to the housekeeping team and ensure healthy communication between your staff and with guests with technological infrastructure.

Room Tablet

icibot is the perfect solution for your in-room fixed tablets. icibot designed for your hotel brand provides the perfect accommodation experience by ensuring all information and demand flow for your guests in the hotel. Make a difference in in-room communication with the application designed specifically to replace traditional in-room guest welcoming package.

Self Service

ici4SelfService offer services for 24 with kiosk and smart screens in the hotel. While presenting all information about all facilities in your hotel to your guests, it transfers the guest demands to related departments. ici4SelfService operating with all touchscreen hardware is designed for the perfect guest experience.

Guest Message

ici4GuestMessage simply enables guests to communicate with the front-office and guest relations department via mobile. This way, you can save time and offer the perfect guest experience.