Increasing your hotel’s profitability through guest improvements is possible through creative and innovative strategies designed to personalise the guest experience and improve profitability. Our experiences as hotel owners have shown us that we can design our guest rooms and suites…
Hotels, tech startups and mobile apps are three of the many ways smart technology is changing the hospitality industry. Today’s savvy traveler knows that when it comes to staying in touch, there are more options than ever before. The latest…
Increasing guest satisfaction and loyalty may be the most important task facing hospitality management in the twenty-first century. Guests are no longer guests; they are neighbors, coworkers, and friends. The experience of a stay can have a lasting impression and…
Hospitality Marketing is a strategic and driven partner to Hospitality Sales. Hospitality Marketing deals with the branding, the selling, and the public relations of Hospitality businesses. They will work closely to create and implement strategies to promote and market hotels…
Mobile Guest Experience to Connect and Communicate with Hotels Today, guests expect to have a mobile guest experience. They want to be in control of their stay and can do so from anywhere they choose. However, not all hotels are…
Your business does not stop with the online campaign. It should continue even after you have reached the goal. Keep in touch with your customers through the phone, maintain a presence in social networking sites and keep a tab on…
When we think of the benefits of Delivering Fully Contactless Dining, one thing instantly comes to mind: the ease and convenience brought about by such equipment. For some time in the past, it was necessary to carry around heavy glasses,…
Implementing contactless payment for your restaurant is one of the fastest growing trends in dining automation. The idea behind this technology is simple: you place a debit or credit card reader on the table, and the system automatically swipe the…
Hotel mobile revenue channels are a great way to promote and grow your hotel business. There is an emerging trend of hotels using MRRs to leverage their brand image and create a more resilient marketing and customer care program. Traditional…
Today, a lot of fast-food chains, eateries and restaurants are using the Contactless Restaurant Ordering System in managing their restaurant inventory. What exactly is this type of system and how does it help them in managing their inventory? First of…